Our experience is leading us.

Pernille Plantener

*Founder/Lead-trainer*
Certified trainer in Nonviolent Communication, coach at PCC level, seasoned coach educator, Resonant Healing Practitioner, eco-therapist, and workshop organizer. She founded BusinessByHeart in 2013 and has been self-employed since then.
Originally trained in organic farming and agricultural engineering, she has been part of the organic agriculture movement since the 1980’ies. She was born and lives in Denmark, now in a women’s community with livestock, permaculture demonstration, and workshop activities. Part of her personal story is of leaving the prisons of an eating disorder and an abusive marriage. Today, she loves deepening her relationships with her wife, adult children, and grandchildren.
"I remind people of our connectedness as humans and with the more than human world. We are cells in a larger tissue. When we forget, it's most likely because shaky experiences have led us to believe we are alone. I offer gentle, yet direct coaching conversations to support re-entering the heart space of our shared, living weave."
Read more about Pernille

Kersten Kloser-Pitcher

*Director/Co-trainer*
Kersten Kloser-Pitcher has served the fields of coaching, supervision and Soft-Skills Training for many years. Rooted in Nonviolent Communication, she is certified with CNVC. She is passionate about building supportive communities and setting up conflict-tending systems that serve dialogue and raise awareness. She currently holds an ACC credential with the International Coach Federation.
As an entrepreneur, she founded the platform Gesprächskultur (Communication Culture) where she hosts, facilitates and organises multiple communication trainings every year in all scales and for all ages, online and in-person.
As a mother and partner, she is walking her talk on a daily bumpy road. As a flower farmer and artist, she is counter-balancing her day-to-day life and tasks with beauty and joy.
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Anna Andrzejewska

*Social Media and Marketing Magician*
Anna, a Marketing & Social Media Magician, employs her enchanting skills to support the Needs-Based Coaching Institute in disseminating the light of Needs-Based Coaching. With her marketing expertise and creative flair, she ensures the Institute gains visibility, driven by her unwavering belief in the value and necessity of fostering self-connection and self-alignment. Her fervor for coaching is intertwined with her other profession. As a Needs-Based Coach and Mind Body Eating Coach, she guides individuals towards empowerment and cultivating good relationships with their bodies and health.
Having traversed a challenging health journey, Anna now champions a holistic approach, recognizing the interconnectedness of mind, body, and soul. A dancer at heart, she harbors boundless affection for dogs and enjoys spending time by the sea, where she lives.

Andie Nagel

Organisation Austria
Andie Nagel left her '9 to 5' job as a teacher to travel the world, seeking a lifestyle more aligned with her values and needs. She became a certified trainer with the Center for Nonviolent Communication, a needs-based coach, and a live- and social advisor.
Andie is passionate about creating spaces for people to show up authentically, live their truth, and develop the capacity to respond thoughtfully, fostering a conscious, joyful, and sustainable daily life.
She has successfully run her heart-centered business, 'Life in Abundance,' as a self-employed entrepreneur since returning to Austria. There, she became a mother of two, got married, and now embraces the natural rhythm and waves of life more than ever.
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Anna Strycharz-Banas

Organisation New Zealand- Southern Hemisphere edition
Anna has worked as a university lecturer, researcher and communication trainer for over a decade, with focus on conflict & conflict resolution among adults and children. Through her company, Connected Living, she has been engaged in supporting parents and early childhood teachers. She is a candidate for NVC certification.
Anna comes from Poland and currently lives in New Zealand with her husband and three children, who continue to be her most engaging teachers in daily life.
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Ondine Delavelle

Organisation Austria
Ondine discovered Nonviolent Communication over 10 years ago, and has been on the road ever since. On this journey, she gained more room for gratitude, for inner openness and awareness of one's own choices. Among other things, she has completed a mentoring program, attended an International Intensive Training (IIT) in Birmingham, participated in two Erasmus Plus projects, and added the Needs Based Coaching Training in 2021 to her learning backpack.
Motherhood – of a current teenager son – as well as relationships has brought perfect learning fields to grow, fall, and rise again.
After more than two decades working in the field of migration and integration Since January 2024, she is on educational leave, takes part in the Lead the Change Program of the Pioneers of Change, and is facing new shores where Needs Based Coaching plays a major role. Stay tuned!
read more about Ondine

Our Team of Mentors

Becky Dale

Mentor
Becky Dale is an independent co-creative coach, consultant and composer working toward healing, well-being and connection for all. She has comprehensive experience in building self-healing communities.
US-based, Becky is a theater composer and passionate about working for racial justice and experimenting with new economic and system models that build equity.
read more about Becky
Emma Collins

Mentor
She presents herself as a mother, daughter, beach comber, forager and forest gardener. Emma is living on the South Coast of England and working on living slowly and in kinship with all life.
Emma has gone through certification as Nonviolent Communication trainer, coach PCC, and Daring Greatly instructor.
read more about Emma
Altaf Shaikh

Mentor
Altaf is a co-founder of a waste management company dealing with non-recyclable plastic waste. He is committed to leave this planet a better place for the next generation.
Altaf holds a PCC credential and has logged over 4000 hours of coaching. He is also a faculty with Leadership That Works , offering Coaching For Transformation India, an ICF accredited coach certification program.
read more about Altaf