Legal disclaimer

The contents of these pages were prepared with utmost care. Nonetheless, we cannot assume liability for the timeless accuracy and completeness of the information.

Our website contains links to external websites. As the contents of these third-party websites are beyond our control, we cannot accept liability for them. Responsibility for the contents of the linked pages is always held by the provider or operator of the pages.

Data protection

In general, when visiting the website of www.needsbasedcoaching.com no personal data are saved. However, if you sign up for more information, or use the contact form to connect with us, we will know your email and other information you send us. We treat your data with great care and no data will be passed on to third parties without your consent. Our web- and email providers adhere to the European GDPR. Please be aware that unsecured data transmission (e.g. via email on unsecured networks), is out of our hands to control and such data could possibly be accessed by third parties.

Payment Policy

We ask for a deposit by registration to secure your seat. If we haven’t received your deposit within a week after sending you our welcoming email, we will offer your seat to someone else. Your remaining course fee is due two months before course launch, and we will remind you a few weeks in advance. If you are temporarily challenged on your ability to pay, connect with us and we will discuss your options while still honoring the financial demands of running our program.

Scholarships are available and can be applied for in a defined window of time, typically 130-110 days before course launch. If you would like to be taken into consideration for a scholarship, check out the options for the training you want to attend. Scholarship applications will not be handled after the closing date.

Cancellation policy

We acknowledge that plans can change due to unexpected events in your personal life or in collective conditions. Thus, if you change your mind and cancel, we ask you to contribute to covering our loss and the time we expect to use to find another participant:

  • If you cancel earlier than 3 months before the training begins, we keep your deposit.

  • If you cancel up to 4 weeks before the training begins, we keep 30 % of your course fee.

  • If you cancel two weeks before the beginning of the training, we keep 60 % of your course fee.

  • Later cancellation will cost you your full course fee, unless you find a substitute participant.

When returning any remaining amount, we will let you carry the transfer costs, if any.