Our experience is leading us.

Life coach Pernille Plantener — Pernille Plantener

*Founder/Lead-trainer*
Certified trainer in Nonviolent Communication, coach at PCC level, seasoned coach educator, Resonant Healing Practitioner, eco-therapist, and workshop organizer. She founded BusinessByHeart in 2013 and has been self-employed since then.
Originally trained in organic farming and agricultural engineering, she has been part of the organic agriculture movement since the 1980’ies. She was born and lives in Denmark, now in a women’s community with livestock, permaculture demonstration, and workshop activities. Part of her personal story is of leaving the prisons of an eating disorder and an abusive marriage. Today, she loves deepening her relationships with her wife, adult children, and grandchildren.
"I remind people of our connectedness as humans and with the more than human world. We are cells in a larger tissue. When we forget, it's most likely because shaky experiences have led us to believe we are alone. I offer gentle, yet direct coaching conversations to support re-entering the heart space of our shared, living weave."
Read more about Pernille

Kersten Kloser-Pitcher

*Director/Co-trainer*
Kersten Kloser-Pitcher has served the fields of coaching, supervision and Soft-Skills Training for many years. Rooted in Nonviolent Communication, she is certified with CNVC. She is passionate about building supportive communities and setting up conflict-tending systems that serve dialogue and raise awareness. She currently holds an ACC credential with the International Coach Federation.
As an entrepreneur, she founded the platform Gesprächskultur (Communication Culture) where she hosts, facilitates and organises multiple communication trainings every year in all scales and for all ages, online and in-person.
As a mother and partner, she is walking her talk on a daily bumpy road. As a flower farmer and artist, she is counter-balancing her day-to-day life and tasks with beauty and joy.
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Anna Strycharz-Banas

Co-facilitator
Anna has worked as a university lecturer, researcher, mediator, consultant and trainer for nearly two decades. She is passionate about finding ways of supporting adults to tend to themselves and children around them in connected, honest and open ways.
Her work is rooted in NVC and relational psychology. She has trained with Pikler Institute in Budapest, Neufeld Institute in Canada, and has been providing ongoing support for parents and teachers in New Zealand, Poland, UK and The Netherlands. She is committed to finding ways in which we can create a world we want our children to live in.
Anna was born in Poland and now lives in New Zealand. She walks her life alongside her husband and their three children - together stumbling and getting up daily.
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Ondine Delavelle

Organisation Austria
Ondine discovered Nonviolent Communication over 10 years ago, and has been on the road ever since. On this journey, she gained more room for gratitude, for inner openness and awareness of one's own choices. Among other things, she has completed a mentoring program, attended an International Intensive Training (IIT) in Birmingham, participated in two Erasmus Plus projects, and added the Needs Based Coaching Training in 2021 to her learning backpack.
Motherhood – of a current teenager son – as well as relationships has brought perfect learning fields to grow, fall, and rise again.
After more than two decades working in the field of migration and integration Since January 2024, she is on educational leave, takes part in the Lead the Change Program of the Pioneers of Change, and is facing new shores where Needs Based Coaching plays a major role. Stay tuned!
read more about Ondine
Linda Koprowski

Mindful Marketing Advisor
Linda is inspired by the Needs-Based Coaching Institute’s mission to bring more empathy, clarity and humanity into the world. To her it’s a movement that transforms the way people connect with themselves and others. With her deep belief in the power of stories and emotions to create meaningful change, Linda feels right at home helping NBC amplify its message.
As NBC’s Mindful Marketing Advisor, Linda blends strategy, creativity and heart to craft marketing that truly resonates. Whether shaping the Institute’s voice or designing campaigns, her focus is always on authenticity and connection—ensuring NBC’s work reaches and inspires those who need it most.
Linda’s journey to NBC has been anything but linear. A German now living in Vienna, she began her professional life as a musical theater performer. Traveling the world and working on stage taught her how powerfully stories unite us and revealed her gift for seeing people’s unique strengths. Over time, her path led her to the world of mindful marketing, where she’s found her sweet spot: combining intuition and strategy to help visionary organizations like NBC bring their work to life.
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Our Team of Mentors

Becky Dale

Mentor
Becky Dale is an independent co-creative coach, consultant and composer working toward healing, well-being and connection for all. She has comprehensive experience in building self-healing communities.
US-based, Becky is a theater composer and passionate about working for racial justice and experimenting with new economic and system models that build equity.
read more about Becky
Altaf Shaikh

Mentor
Altaf is a co-founder of a waste management company dealing with non-recyclable plastic waste. He is committed to leave this planet a better place for the next generation.
Altaf holds a PCC credential and has logged over 4000 hours of coaching. He is also a faculty with Leadership That Works , offering Coaching For Transformation India, an ICF accredited coach certification program.
read more about Altaf
Pernille Plantener

Mentor
Pernille is the founder of Needs-Based Coaching and also a seasoned coach mentor, having grown hundreds of coaches toward accreditation.
She is, like the other mentors, accredited as a PCC assessor by the International Coaching Federation, ICF.
Read more about Pernille above.